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Your common questions on kitchen equipment, answered.

FAQs

01. How long is the warranty period?

1 year warranty for compressor only / 3 months warranty for motor and heater only.
02. How is the delivery services?

We will arrange the delivery upon confirmation we will inform customers a day earlier before the delivery.
03. Do we sell secondhand items?

No, as we guaranteed to sell new and good quality items to customers.
04. How long is the lead time of item arrival once order is made?

For standard items the lead time will take about 1-2 weeks, as for customized items will take about 3-4 weeks upon confirmation.